| Customers Ratings/Reviews (Number of Reviews: 20) Overall:  Comfort: Look: | Read Reviews Below! |
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55% of Fit Survey respondents said this shoe "Felt true to width"
87% of Fit Survey respondents said this shoe had "Moderate arch support"
Customer Rating/Review
Dr. Martens 3989
Number of reviews: 20
Average customer ratings:
Overall:
Comfort: Look: 
2009-09-13 15:16:49 Dr. Martens 3989
Reviewer: LEO S from ORLAND PARK, USA
Overall:
Comfort:
Look:I was very happy with the quickness my shoes arrived and the quality. However, the size was not true to size and I have gotten blisters.
2009-07-19 15:30:51 Dr. Martens 3989
Reviewer: Anonymous from San Antonio,Tx, USA
Overall:
Comfort:
Look:I bought this shoes for my nephew and he LOVES THEM very comfortable and he wears a size 14 which is not an easy size to find. He had some black ones so I took the opportunity to purchase these for him.
2009-07-06 09:36:24 Dr. Martens 3989
Reviewer: Anonymous from Florida, USA
Overall:
Comfort:
Look:How long owned: 5 minutes before deciding to return. Problems: eyelets: too tight, can't lace; leather: wrinkled upper, super squeaky when you walk; comfort: pinched where toes connect to foot when walking. I bought this shoe and almost immediately returned it. When I ordered online, it was the only size left in that style. When I opened the box, the left shoe had a defect in workmanship. I had planned to send them back in exchange for same pair, assuming this was an anomaly. The leather upper was wrinkled. Before I sent them back, I tried them on and walked around the house to make sure I liked to overall feel. As I walked, I felt the crease at my toes and foot was being pinched. Perhaps this is a result of new leather shoes? I couldn't lace the shoes at the top because the eyelets were just punched holes in the leather, no metal eyelet. The holes were punched entirely too small and I couldn't feed the shoestring through without stretching the hole with a leather tool. These are things that can be worked around, but the shoes were squeaky to the point of obnoxiousness. After reading other reviews about the same shoe, I decided that these are issues that are not an anomaly for the pair that was shipped to me. I didn't take the chance and decided to order a different style of Doc Martens. Too bad, these shoes are super cute! I planned to wear them to work most days. I cannot sacrifice comfort and silence for something that looks good, so I opted not to exchange for the same style.
2009-06-06 12:39:04 Dr. Martens 3989
Reviewer: Anonymous from Michigan, USA
Overall:
Comfort:
Look:Style is superb; shoes go well with business attire as well as with jeans, but these are very uncomfortable if you are on your feet for any length of time (little cushion and very stiff).
2009-05-25 15:29:16 Dr. Martens 3989
Reviewer: Aldo Lopez
Overall:
Comfort:
Look:I've been wearing Doc Martens for the past 15 years almost exclusively, owning about 8 or 9 models among boots and shoes. The model 3989 in black is yet another member of the family of Docs and my third pair of non-England made shoes. My Docs have had an average life span of about 5-7 yrs. depending on use. Docs are known to be very tough shoes. I have noticed a certain decline in quality and less attention to detail and craftsmanship in my newer shoes. The non-England made shoe is a harder wear and lacks past finesse in the way the shoe conforms and fits to the foot. Even the 3989 is somehow an easy shoe to wear, much superior and easier than my last pair of steel toe Docs which completely refused to be tamed and wore hard on the feet even after 5 yrs of use. The 3989 has good looks, cleans readily with a brush without the need of shoe polish. I found that the eyelets are very tight on the shoelaces making them slide with difficulty thus is a difficult shoe to get in and out of as yet. I expect that they should loosen with time or maybe take them to a shoe shop to have them bored cleaned. This is a result of yet another cost cutter on eyelets. The old ones used to be made of metal maybe bronze and were good looking and covered the eye inside and out. The new ones are tiny and only show metal from the inside. Overall this a Doc shoe with a drop on quality and finesse, not as good as the old ones. It still has the distinctive good looks of classic Martens and is worth owning. But I do miss the quality of old Docs and wish the company will put more attention into their manufacturing process as they used to so as to bring back the top quality of such great shoes.
2009-04-16 09:40:52 Dr. Martens 3989
Reviewer: Anonymous from Wyomissing, PA, USA
Overall:
Comfort:
Look:Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Awesome shoe - These are my first pair of Dr Martens and I love them. I take a size 16 shoe (US) and have difficulty finding a good looking pair of shoes that offer a lot of support for my 6'6" frame. These are super comfortable and extremely supportive. I am looking forward to buying more Dr. Martens.
2009-03-24 10:45:05 Dr. Martens 3989
Reviewer: Kc from Ann Arbor, MI, USA
Overall:
Comfort:
Look:Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Comfy, with a classic Dr Marten look, perfect! I've owned many pairs of many versions of Docs (please bring back the 9814 series!), have loved them all but the steel toes, and these are no exception. Chunky, cushy sole and vintage looking brown leather and wing-tip styling, not to mention Docs' superb craftsmanship, have cemented my loyalty to the Dr Marten brand.
2009-03-13 14:47:39 Dr. Martens 3989
Reviewer: Jake from St George, UT, USA
Overall:
Comfort:
Look:Shoe Size: Felt a half size larger than marked
Shoe Width: Felt narrower than marked
Shoe Arch: No arch support
Not my last Dr Marten - This is my first Dr Marten shoe and probably won't be my last. They are surprising comfortable considering how stiff the leather is, and the sole is quite soft. Unfortunately, they don't breathe at all as there are no vents. I've had mine for a few weeks and they still squeak quite a bit. I also had to buy a size bigger because my feet are a bit wide. Still highly recommended though!
2009-03-09 22:20:01 Dr. Martens 3989
Reviewer: Zorba from Lower, slower, Delaware., USA
Overall:
Comfort:
Look:Shoe Size: Felt a half size larger than marked
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
Great shoes.... Just replaced my first pr of DM wingtips that I bought in '93. Breaking in my new pr and looking forward to having them an equally long time. FWIW, I've owned many prs of DM shoes and boots and they've all worn like steel. Take care of them and they'll last longer than just about any other shoe.
2009-03-01 18:13:28 Dr. Martens 3989
Reviewer: Anonymous from Florida, USA
Overall:
Comfort:
Look:Shoe Size: Felt a half size larger than marked
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
I love this shoe! I get so many compliments on this shoe! I bought them for work but find I wear them nearly 7 days a week! The sizes do run big but they are still incredibly comfortable! This is the 3rd pair of Docs that I own...the others are 12 and 7 yrs old and you would never know!
2009-01-07 06:37:56 Dr. Martens 3989
Reviewer: Damien from Washington DC, USA
Overall:
Comfort:
Look:Shoe Size: Felt a full size larger than marked
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
Solid Shoe - These are great shoes. It took a week to break them in but once broken they feel wonderful. This is my second pair of Docs Wingtips and I would buy a third. BTW - Docs run large. I wear a 14 and I have to buy UK 12/US 13.
2008-11-05 17:17:43 Dr. Martens 3989
Reviewer: Anonymous from Wisconsin, USA
Overall:
Comfort:
Look:Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
LOVE these slippers!!! My feet are in absolute heaven...so comfy. I have high arches, and these slippers cradle my feet. Thanks Zappos!!
2008-10-05 17:16:40 Dr. Martens 3989
Reviewer: Jesse from Odessa, Texas, USA
Overall:
Comfort:
Look:Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
Work shoes - I am on my feet about 9 hours a day; these shoes are more confortable than my Rockports and Shoes for Crews.
2008-06-03 13:24:52 Dr. Martens 3989
Reviewer: Anonymous from San Francisco, California, USA
Overall:
Comfort:
Look:Shoe Size: Felt a half size larger than marked
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
They're really well-cushioned & make me feel like I’m wearing comfortable walking shoes. The shoes aren't broken in yet, so the uppers feel uncomfortable when I put them on (but I don't notice this after a few minutes of walking...)
2008-06-02 13:01:52 Dr. Martens 3989
Reviewer: Bill H from Taunton, MA, USA
Overall:
Comfort:
Look:Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
Spiffy shoes - These shoes look great and feel great. Very sophisticated appearance, very comfortable.
2008-05-02 05:13:13 Dr. Martens 3989
Reviewer: Anonymous from NH, USA
Overall:
Comfort:
Look:Shoe Size: Felt a half size larger than marked
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Great shoe after it is broken in - This is my fourth pair of DM. The shoes look great and after daily wear for about three weeks, they feel great. It did take some time to break in the leather but this seems to be normal with this kind of shoe. The color is great, but the leather does scratch easily. This can be reduced through polish and cleaning, but they are easily marred.
2008-03-20 11:48:41 Dr. Martens 3989
Reviewer: Curtis from Coconut Grove, FL, USA
Overall:
Comfort:
Look:Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Classic Docs quality shoe - Probably my 5th pair of Dr. Martens ever, and these will surely be my favorite yet. The brown wingtip goes perfect with my IT geek wardrobe of khakis and polo shirts. Day 2 and the leather's already starting to get used to my foot. I expect by the end of the week I'll have another pair of shoes that will get years of daily use. If you've never worn this brand before and have really soft feet, be ready for a rather tough break-in period. After that you'll swear by Docs forever and revel in how good the bouncy sole keeps you on your feet all day with a lot less fatigue than standard dress shoes.
2008-03-04 13:34:17 Dr. Martens 3989
Reviewer: Tav from New York City, USA
Overall:
Comfort:
Look:Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Lightweight, Durable. Ok, here's the deal: the color is much lighter in person, nothing some black shoe polish can't fix. It actually comes out much nicer (dark burgundy). This shoe is very light compared to Docs of old. This means no knee pains! I needed this for work. I'm a teacher, so I need a shoe that looks slick, can take the mud on the playground, and won't alert anyone to my approach in the hallways. This shoe does all that. These are Docs, so they'll last forever. The longer you own them, the more comfortable they get. These shoes took about 4 full days of pain (by the tongue of shoe and ankle) before they broke in. Now there's slight pain, but once you suck it up and these break in 100%, it'll be the best shoe in the world.
2008-01-27 19:04:08 Dr. Martens 3989
Reviewer: Luis A from Detroit baby!, USA
Overall:
Comfort:
Look:Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
If you got some edge to you, it works with suits. I live in Detroit and I bought the Doc Martens Wingtip as a work shoe to deal with Detroit winters. I wear suits and other corporate wear. It works well in slushy streets because of the thick sole. Very comfortable and people have complimented me. But if you don't have some edge to you, the redness and general clunkiness will likely turn u off. I'm a former punker so, for me and my personal style, it fit right in and I'm 41, man. But I'm giving it four instead of five stars because, well, I'm 41 and wear suits. When climate is right I'm going back to something less edgy. And frankly I'm less edgy.
2008-01-25 07:58:47 Dr. Martens 3989
Reviewer: Alex from New York, USA
Overall:
Comfort:
Look:Shoe Size: Felt true to size
Shoe Width: Felt wider than marked
Shoe Arch: Moderate arch support
Docs - This is my 8th pair of Docs. Of the 8, 3 have been wingtips (black, brown & black/white). I have a wide foot (EE+) and a high arch. My measured size is 8.5, but the size 9 (US) Dr. Martens fit well. The toe box is not too far forward. They are casual/dress in style and last forever and a day.
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