Customer Service: canada.Zappos.com - Contact Us

Please fill in the following form to contact us. Make sure you check our Frequently Asked Questions (FAQ) section to find an immediate answer to your question(s).

Contact Us Your Name: Your Email Address: About:  - Please select one - ReturnsOrder StatusShippingGeneral InformationCancel OrderKids Shoes QuestionsComfort Shoes QuestionsOutdoor QuestionsRunning Questions Confirm Your Email Address: Message Subject: Order Number: (Optional) Phone Number: (Optional) Contact me by Email Contact me by Phone Comments:

Phone Contact Information

• We are always here for you - 24 hours a day, 7 days a week, 365 days a year. We're a service company that just happens to sell shoes.
  1-888-ZAPPOS-9 (1-888-927-7679)

Email Contact

• Please send email inquiries to:
  

Return Address

• Zappos.com, Inc.
  c/o DHL Global Mail, Returns Dept.
  355 Admiral Blvd, Unit 4
  Mississauga, ON
  L5T 2N1
  
  Please be sure to check our Return instructions if you need assistance.